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Do you need a professional phone answering or virtual receptionist service?

If you operate on the road a lot and find it hard to manage your business calls, or if the distractions of working from home is affecting your business productivity and phone professionalism, then having a professional receptionist may be the answer.

APSO is available to assist with all your phone answering needs, like your own virtual personal assistant.

Our local team will answer your calls on your unique business number with your customised greeting, manage your voicemails and forward on your messages, all for a fraction of the cost of having your own dedicated receptionist.

Why take telephone answering with APSO?

Our highly trained and experienced staff become a part of your brand business. Following your preferred greeting and customised script, our team will give your callers a warm, personable experience as if they were your own reception staff.
Have our local team manage all your incoming calls, or just during peak times, overflow or holiday periods, so you can focus on the task at hand whilst knowing that no call goes unanswered.

Who is a telephone answering services ideal for?

  • Home-based businesses
  • Professionals based on the road
  • Growing businesses
  • Start-up companies
  • Freelancers
  • Regional, rural or international businesses

Telephone Answering features 

  • Professional local receptionist

  • Dedicated phone number

  • Custom phone scripts

  • Calls answered locally

  • No set-up fees

  • Flexible packages

  • Free voice to email service

  • Admin support services available

Telephone answering packages

Business Class

$219+GSTper month
Perfect for businesses with a high volume of calls each month
  • Dedicated telephone number (advertise this number or divert your current number to us)
  • Professional receptionist answering calls in your company name
  • High volume incoming calls & free message service (500 incoming calls per month included - price on application thereafter)
  • Call diversion to your mobile, home office, interstate office (call costs apply) or voicemail
  • Free voice to email (voicemail messages sent as a voice file to your email address)
  • Access to boardroom & meeting rooms at 8 locations in Melbourne, Adelaide & Brisbane (as per price list)

Business Saver

$119+GSTper month
Perfect for businesses with a low volume of calls each month
  • Dedicated telephone number (advertise this number or divert your current number to us)
  • Professional receptionist answering calls in your company name
  • 40 incoming calls per month included ($1 per call thereafter)
  • Call diversion to your mobile, home office, interstate office (call costs apply) or voicemail
  • Free voice to email (voicemail messages sent as a voice file to your email address)
  • Access to boardroom & meeting rooms at 8 locations in Melbourne, Adelaide & Brisbane (as per price list)

COVID-safe workspaces

APSO have been working hard to provide a safe environment for our clients to return to work. We are going above and beyond the recommended sanitations standards and have plenty of space to adhere to social distancing regulations.