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Through our online booking system you can book in as far in advance as you please. All APSO clients are given a personalised log in to be able to personally manage their boardroom and meeting room bookings.
If you are unable to physically inspect our offices, get in touch with us today and we can arrange a video tour with one of our friendly Consultants. The Consultant will be able to take you through a walk of the office and answer any questions you have. Whatever platform your prefer – Facetime, WhatsApp, Zoom, Skype, Google Hangout – we can cater to you.
Book a video tour today.
As long as Australia Post and courier services are delivering mail, we will be able to accept and handle mail as per your instructions.
APSO will continue to answer phone calls for all telephone answering clients as usual. In the event of a forced shutdown, APSO will continue to provide this service remotely.
In light of the changes that we are seeing across Australia in response to COVID-19, we want to reassure you that APSO is still fully operational.
The health and wellbeing of our clients and staff are of the upmost importance. We are taking extra precautions, following guidance from the Department of Health Services and Government, to ensure our staff and clients stay safe and healthy.
We are treating the current situation seriously while simultaneously ensuring the continuity of services to our clients and partners.
The serviced offices across all of our locations are private offices. It is important to note that whilst all offices are private, we still promote a collaborative and networking driven environment. This is made possible from having so many start ups and small to medium businesses within each complex who are looking to form invaluable business connections. Our St Kilda Rd Towers and Collins Street Tower locations also provide a business lounge which serves as a communal coworking space that all clients have access to.
A serviced office is a perfect solution for a start up or small business. It provides companies with a flexible, low cost and mostly importantly stress free opportunity to set their office up without having to worry about long term commitments or the many overheads that come with commercial office space. Signing up with the right serviced office provider for your business also provides you with the peace of mind that you have the ongoing support you need to turn your business into a success.
The biggest difference between a serviced office and a virtual office is that a virtual office does not provide you with any physical office space. This enables virtual office clients to portray a professional business address without the overheads of an actual office space, giving them credibility and prestige. Besides this, many of the services are the same such as telephone answering, administrative support, reception services and mailing address. It is important to note that virtual office clients are still able to access temporary office space and coworking space or make use of on-site facilities such as boardrooms at a reduced rate.
Whilst we allocate furniture to a suite based on the number of people it is for, APSO clients are able to bring in their own furniture. Alternatively we can assist you with hiring or purchasing additional furniture at a competitive price.
Overflow telephone answering consists of our professional receptionist answering your busy/no answer calls in your company name or as per your chosen instructions.
Full telephone answering packages can also be purchase which allows your company to utilise our vibrant reception team to act as your personal receptionist; answering all your calls in your chosen greeting and then transferring these through to landline, mobile, voicemail or voice to email.
Your serviced office agreement will dictate how many days written notice will need to be given prior to vacating your office.
We often have offices available on a daily or weekly basis but its best to speak to our team to see what the best office solution if for you. We also have coworking space located at Collins Street Tower in Melbourne CBD and St Kilda Rd Towers on the CBD fringe, where communal workspaces can be hired on an hourly or daily basis with free Wi-Fi, coffee, tea and newspapers.
APSO provide clients with inspirational workspaces and a passionate team of professional support staff to help your business thrive. Not only do you have the opportunity to upgrade your office at any time as your business grows, but our offices are also carefully styled and designed by our in-house team using only the best in modern furniture and accessories.
Our sites also act as one stop shops, providing an exciting range of on-site services and facilities to ensure you get the most out of your work/life balance by being able to make the most of your work day.
Your serviced office agreement will dictate how many days written notice will need to be given prior to vacating your office.
The package includes one address. If you need multiple addresses, please speak to our Virtual Office Manager via the Contact Us page for options and current offers.
Your calls will be answered by a professional, local receptionist who will learn about your business and will follow your call handling instructions.
Yes, you can meet your client at reception, then hold your meeting in the café or food court in the building.
Yes, you can set-up a Google calendar and provide the APSO team with access. There is a small fee for each calendar entry.
Yes, arrangements can be made for after-hours access to most of our buildings. Please note that there is an additional charge for any after-hours bookings. Speak to our Conferencing Sales Coordinator via the Contact Us page for further information.
Yes, you can upgrade to another virtual office package or serviced office at any time throughout your chosen term.
No, we provide you with very detailed information including price lists for additional services. In addition, the package inclusions are clearly outlined.
No, we don’t charge any set-up fees or exit fees.
Payments are required monthly, one month in advance for the package fee.
Your client will be greeted by your professional receptionist, a message taken and sent to you via email unless you instruct us otherwise.
Our office opening hours are 8:30am to 5:30pm, Monday to Friday. After hours calls can be diverted to your mobile (call costs apply) or utilise our free voice to email message service.
Your receptionist is based on-site, at your chosen office location.
To arrange a tour of our serviced offices, you can:
1. Call 1300 211 742 and speak with a leasing consultant, or
2. Submit an email enquiry via the form available on the Contact Us page
You can book boardrooms/meeting rooms by either calling or emailing our Conferencing Sales Coordinator via the Contact Us page or via our online booking system. Yes you can request the CBD location when you speak with our Conferencing Sales Coordinator.
Your Sales and Leasing Consultant as well as your Business Manager will discuss your furniture requirements before you move in. Our standard furniture includes a desk, pedestal and chair (per person). Your office will also include a telephone handset and unlimited internet.
Subject to availability, additional furniture items can be supplied e.g. meeting tables and chairs, credenza, bookshelf, waiting chairs, and additional desks.
No, offices are charged per square metre, not per person. If you require additional furniture please contact you Business Manager; items supplied are subject to availability.
Network printing facilities are available at most of our locations. Please speak with your Business Manager for further information. Alternatively, your on-site team can print on your behalf. Applicable printing charges are added to your monthly invoice.
Greeting and welcoming your clients to the building as well as mail collection.
Yes, you can install a different lock on the door, at your own cost. Your landlord must be notified before making the change and you will be required to return the suite to its original condition upon vacate.
Yes, you can hang your own pictures/artwork/whiteboards on the wall and make modifications to the suite. We do however need to ask the landlords permission to modify the suite. You will be required to return the suite to its original condition (make-good) upon vacate.
Recycling bins are located at all buildings. Please ask our friendly on-site team for further information. Should you wish for this to be included in your weekly clean, a quote can be arranged by your Business Manager.
If you park casually then rates will be as advertised to the general public. Should you wish to lease a car space on a monthly basis, your Business Manager will be able to tailor a package for you, based on availability.
We don’t, as most buildings have a number of great coffee shops.
Yes, there are opportunities to advertising your business within the building and this varies from building to building. Please speak with your Business Manager for all available opportunities.
As each company requires different IT services, cable internet is more stable & secure for our clients, especially if they need to access servers remotely etc. Cable internet in our buildings ensures that internet speeds are consistently high, and uninterrupted.
Directory signage is an additional cost to all clients as it is a premium advertising space within the building & is getting supplied by a 3rd party provider and they are familiar each buildings specifications set by the OC.
Yes, your Business Manager can facilitate this for you upon request.
Standard building opening hours are 7am-6pm. Outside of these times, your after-hours pass allow you to access the building. Secure afterhours access will be given with your swipe card which is issued upon move in. Each building is only accessible via the secured building swipe when the building is unmanned or traffic is low.
Loading docks are site specific. Please speak to your Business Manager for further details.
Yes, we can provide a quote if you would like to decrease or increase your office lighting. Please speak with your Business Manager or team on-site.
Parking at each location is subject to availability. We can certainly organise parking to be included into your agreement as an all in one package, but as this is an add-on service as not all clients need to have parking included.
To ensure that our suites are maintained to the highest standards and are ready for the next tenant, you are required to cover the costs of re-painting and carpet steam cleaning. When you move into the suite it has been freshly painted and steam cleaned by the previous client.
No, we don’t provide any computers as part of your office set-up but we can arrange quotes for equipment/hardware.
Yes, our recommended IT provider is 5G Networks who can help with all of your phone and internet connection needs.
Yes, across all of our sites we host networking events. Your Business Manager will invite you to any building networking events.
Tea, coffee, milk and biscuits are all complimentary. You also have access to a fridge/freezer and microwave. Cutlery and crockery is provided.
The office clean includes a vacuum, dusting once per week and emptying of rubbish bins, three times per week.
Your Business Manager will be able to provide you with the exact scope.
A quote can be provided for additional cleaning. Please speak with your on-site team for further details.
You can access the gym during our business hours with particular virtual office packages. Your team on-site will be able to provide you with access. To see which virtual office packages offer gym access, view the Virtual Office page and refer to the Virtual Office Packages table.
Yes, you can. If you bring your own laptop, we can connect you to our plasma monitors and provide you with complimentary Wi-Fi.
Your serviced office package includes:
– Furniture set-up to your office requirements, including; desk, pedestal, executive chair per person & artwork for your suite
– Unlimited internet, one phone line & handset rental (no installation fees)
– Office cleaning three times per week
– Electricity, air-conditioning, rates, taxes & body corporate fees
– Access to kitchen facilities including tea, coffee, sugar & biscuits
– Complimentary use of gymnasium, including showers
– Friendly receptionists to greet your clients
– On-site Business Manager
– 24/7 access to the building
– Ability to upgrade to a larger office within the building at any time during your agreement
– Access to Business Centre facilities, including Xerox Document Centre for printer/facsimiles; boardroom & meeting room facilities & dedicated secretarial support.
We do offer access to a communal business lounges at Collins Street Tower and St Kilda Rd Towers.
Yes, you can. Our packages are designed to be flexible and grow with your business.
Yes, all guests and casual parking clients have access to the car park at casual rates.
Casual and permanent car parking is available at all of our locations. Contact us for further information on prices.
When moving out, all suites need to be re-painted and carpets steam cleaned. We also have virtual office packages to ensure you do not miss any calls or mail throughout the moving period. For more information about costs, please speak directly to your Business Manager.
5G Networks aim to deliver powerful business solutions to meet the modern business demands for all broadband, cloud and managed services.
For more information, please visit https://www.5gnetworks.com.au/
Any additional furniture is subject to availability. Your Business Manager will be able to discuss your requirements and tailor your package. Our team can also assist with quotations on TV’s, whiteboards, seating / lounges etc.
Your Sales & Leasing Consultant as well as your Business Manager will discuss your furniture requirements before you move in. Our standard furniture includes desk, pedestal and chair (per person). Your office will also include a telephone handset and unlimited internet.
Subject to availability, additional furniture items can be supplied e.g. meeting tables & chairs, credenza, bookshelf, waiting chairs, and additional desks.
Virtual offices are available at all our serviced office locations
Our serviced office locations are located throughout Melbourne, Adelaide and Brisbane. For more information on each location, please visit the Our Locations page.
Yes, should you wish to make structural changes to your office please advise the business centre staff and they will obtain a quote for you. Please note that you will need to return the office back to its original condition before you vacate the premises. Any changes need to be approved by your landlord and then reinstated during the make-good at the end of your license agreement.
We do not always have a telecommunications technician on site, however our staff are well trained to assist when needed. We can also request for someone to come on-site if required. Our technicians are Melbourne based.
Yes, we can set-up a time for you to meet with our recommend provider, 5G Networks, to discuss your office requirements. Please speak to your Business Manager for further details.
Our internet provider, 5G Networks, provides a range of high performance Wi-Fi routers. 5G Networks collaborate with all APSO clients to ensure all hardware supplied will fulfill exact requirements.
Our internet is connected through an Ethernet cable which is connected from either the back of our phones or directly through the port. If you would like Wi-Fi we can suggest the best router for your office.
Whiteboards, Wi-Fi, water stations, stationery and dedicated on-site teams to assist with the smooth running of your boardroom booking are always available at all sites. We can also provide additional features such as AV equipment including plasma monitors, projectors and audio equipment to catering options and secretarial services for an additional cost. Visit our Meeting Rooms page for more info or contact us today.
You can book our boardrooms and meeting rooms by one of three simple ways:
1. Call 1300 211 742
2. Email our Conferencing Sales Coordinator via the Contact Us page, or;
3. Book online (https://asianpacific.meetinghub.com.au/home)
Our boardrooms and meeting rooms start from $65 per hour, $150 per half day & $260 per day. For the most accurate and personalised quote, please enquire with our Conferencing Sales Coordinator via the Contact Us page.
APSO offers boardrooms and meeting rooms for hire across six locations in Melbourne. The locations include Melbourne CBD, St Kilda Road, Malvern/Toorak, Preston and Frankston.
Your Business Manager or our friendly reception team are always happy to help.
Alternatively, you can submit feedback via the online form on the Feedback page.
Clients are billed on the 1st of every month. One simple invoice, making it easy for you to manage.
Yes, the cleaners will attend your office three times a week (speak with your Business Manager in regards to the scope).
Please visit the relevant property page on our website or visit https://www.ptv.vic.gov.au/ for the up-to-date transport timetable.
Our locations have all have a gym, showers, parking, kitchen facilities and friendly receptionists to greet your clients.
In addition, 480 Collins St, Preston, The Watson & The Johnson have a swimming pool.
We specialise in private offices. With your private office, you will have access to shared facilities such as reception support, boardrooms, business lounges (at select locations) and the on-site gym and lifestyle facilities.
Yes, you can access the building and your office 24/7 providing you have your building access pass and office key on you.
Yes, we have meeting rooms and hot desks for hire in Melbourne, Adelaide and Brisbane. For more information please call 1300 211 742 or email us via the Contact Us page.
We can have you set-up and operational within 3 business days (sometimes sooner!).
Whilst we do our best to ensure all you need to do is move in and plug in, there’s still a few steps you need to take before you move into your office:
You have the ability to upgrade to a larger office at any time during your agreement term (subject to availability, conditions may apply). Please speak with your Business Manager or Sales and Leasing Consultant for more details.
We will cover the telecommunications set-up fee if you opt for the one phone and unlimited internet package that’s included in your office solution. For a tailored telecommunications service a fee may apply. This will be discussed and disclosed in tailoring your solution.
One month rent is held as a security deposit and one month rent is to be paid in advance. A small key deposit is payable based on the number of keys you require.