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You must give us at least 30 days’ written notice of the date you want this Agreement to finish, even if that date is the Termination Date. If we do not receive notice from you at least 30 days before the Termination Date, nominating the Termination Date as the date this Agreement is to end, this Agreement continues on a month-to-month basis. You agree that you may not and must not terminate this Agreement, or purport to do so, with effect from any date before the Termination Date except if we breach our obligations under this Agreement and that breach remains unremedied 21 days after the date on which you gave us written notice of that breach.
You agree that you must pay us the Licence Fee, the fees for the services and GST by way of Direct Debit within 7 days of us issuing our tax invoice to you. We may review the Licence Fee after the Termination Date by giving you not less than one month’s written notice.
2.1. A late payment fee of $35.00 ex GST for all invoices that remain unpaid for 7 days after the due date.
2.2. On or before the Commencement Date you must pay us a security deposit equal to one month’s Licence Fee. We hold the security deposit as security for the performance of all your obligations under this Agreement, including payment of the Licence Fee, service fees, the late payment fee, interest and any costs we incur as a result of your default.
2.3. We may apply all or part of the security deposit towards any amount you owe us or any loss we suffer because of your default, without first giving you notice. If we do, you must restore the security deposit to its full amount within 7 days of our written request, by Direct Debit.
2.4. The security deposit does not bear interest in your favour. You may not treat it as payment of the Licence Fee or any other amount due, and you may not direct us to apply it towards your final invoice or the pay-out of the contract balance under clause 12.3.
2.5. We will refund the security deposit, less any amount we are entitled to deduct under this Agreement, within 30 days after the later of the date this Agreement ends and the date you return all keys, access cards and our property.
2.6. Unless stated otherwise, all fees and amounts payable under this Agreement are exclusive of GST. Where GST applies to a supply we make to you, you must pay the GST in addition to the relevant amount on receipt of a valid tax invoice.
3.1. We may give you not less than 30 days’ written notice during your agreement to terminate services should we experience any unlawful or disagreeable behaviour that is detrimental to our on-going operations, our staff or other clients.
3.2. If we are unable to provide the Licensed Area due to circumstances either inside or outside our actual control, we may upon giving you 30 days’ written notice:
3.2.1. Relocate your services to another APSO Virtual Office location; or
3.2.2. If we are not able to provide an alternative area, terminate the Agreement.
3.2.3. If you do not accept our proposed relocation in accordance with clause 3.2.1 and are outside of your Termination Date, then you must give us at least 30 days’ written notice to terminate this Agreement.
You agree that, to the extent permitted by law, we are not liable for any loss suffered by you or any other person claiming through you whether or not caused or contributed by us. Nothing in this Agreement excludes any guarantee, right or remedy you have under the Australian Consumer Law that cannot lawfully be excluded, and where our liability cannot be excluded but can be limited, it is limited to resupplying the services or paying the cost of having them resupplied. You hereby indemnify us and agree to hold us indemnified against any claim or demand in respect of the services provided under this Agreement, except to the extent the claim arises from our own negligence or breach or is otherwise prohibited by law.
You must pay us interest on all overdue money calculated at five per cent per annum of the amount outstanding. The interest continues to accrue until we receive all overdue monies owing, including interest.
If you are in default under this Agreement, we may immediately suspend provision of a service or terminate this Agreement. If your default relates to non-payment of money, APSO will take any further steps to recover the debt and may, where permitted by law, notify details of your default to a credit reporting body.
If – when this Agreement ends – we hold any item we accepted for you or anyone connected to you or any item you left with us, we will ask you to collect it and, if you do not do so within a reasonable time, we may treat it as forever abandoned. You warrant to us that any such item will then be free from any encumbrance or third-party interest. We are not obliged to keep or retain any record about any such item, including its condition, specifications, date and manner of disposal. We may remove any such item and at our sole discretion dispose of it by destroying it, giving it away, selling it, offering it for sale at public auction or by private sale, or keeping it. We have no obligation to secure the best price for any item offered for sale by auction or by private sale. You agree that anyone who purchases any such item from us, which is offered for sale, obtains the item with good title, free from any interest that existed in the item in favour of any other person before the sale. We may apply any money realised from any sale first toward our costs incurred in connection with the sale, storage, repair, cleaning, treatment and transport of any such item, of disposal and then towards any money you are liable to pay us and then by paying any residue to you in any manner we choose. You agree that you have no claim against us whatsoever in relation to any such item, whether under legislation or the common law, and that we may tender this document as a defence to any such claim. You and we agree that if this Agreement is regulated by the Australian Consumer Law and Fair Trading Act 2012 (Vic), this clause 7 deals with all matters relating to the disposal of uncollected goods dealt with in part 4.2 of that act, with the intention that part 4.2 of that act not apply in the circumstances and to the acts referred to in clause 7, and to the extent part 4.2 cannot be excluded we will comply with it.
You agree that you must not, during this Agreement and for six months after it ends, entice away from us any person who is in our employ and with whom you had dealings under this Agreement. You agree that should you breach this clause we will suffer loss, damage and costs and you must pay to us the genuine pre-estimate of our loss, being $10,000 or 30% of the gross salary paid to our previous employee, whichever is the greater.
You acknowledge receipt of our privacy policy. Further copies can be found at https://apso.com.au/about-apso/privacy-policy.
Our price list outlines fees you may be liable for if additional services are used. Fees are subject to change from time to time.
You warrant and represent to us – with the intention that we rely on that warranty – that all your incoming and outgoing mail, courier and other deliveries will never contain any dangerous, prohibited, stolen, fraudulent or illegal goods. You authorise us to debit your nominated account for any costs we may incur in relation to your deliveries and agree that we are entitled to require that payment to clear before arranging for dispatch of goods. We are entitled to terminate this Agreement with immediate effect if there are indicators of fraud on your account, including credit card having payments reversed or being used for payments to us without the true card holder’s consent.
Options available for early termination request:
12.1 Transfer to another one of our locations in Melbourne, Brisbane or Adelaide. Noting the contract cannot be of lesser value.
12.2 Transfer the VO contract into another company name. This will incur an administration cost of $50 + GST.
12.3 Pay out the balance of the contract up to and inclusive of the expiry date, noted in this agreement.
You may use our business address only for the lawful purposes permitted under this Agreement. You may use the address as your registered office or registered place of business only with our prior written consent, and where required you must provide and maintain any consent needed for that registration. You must not use the address in any way that is misleading, that suggests you own or lease premises at the address, or that brings us into disrepute. On termination of this Agreement you must immediately cease using the address and must update all records, registrations, listings and published material to remove it. You authorise us to take any reasonable step to have the address removed where you fail to do so.
Any notice under this Agreement must be in writing. A notice may be given by email to the email address each party has most recently notified to the other, or by pre-paid post to the address set out in the schedule. A notice is deemed to have been received: if sent by email, at the time of sending, provided the sender does not receive a delivery-failure notification; and if sent by post, two Business Days after the date of posting. A notice given after 5.00pm on a Business Day, or on a day that is not a Business Day, is deemed received on the next Business Day.
We may vary the Licence Fee and other fees in accordance with this Agreement and our price list. Any other variation to this Agreement has effect only if agreed in writing by both parties, except where we are required to make a change to comply with any law, in which case we will give you written notice of the change as soon as reasonably practicable.
16.1 Commencement Date means the date specified as the Commencement Date in the schedule or, if no such date is specified, the date this Agreement is signed by you.
16.2 Licence Fee means the fee specified in the schedule that is payable by you for the services, as reviewed from time to time in accordance with this Agreement.
16.3 Termination Date means the date specified as the Termination Date in the schedule.
16.4 Licensed Area means the services and the use of the business address granted to you under this Agreement.
16.5 Business Day means a day on which the main trading banks are generally open for business and which is not a Saturday, Sunday or public holiday in Melbourne.
16.6 APSO does not trade the first Monday of November, the day preceding Melbourne Cup Day.
16.7 GST means GST as defined in A New Tax System (Goods and Services Tax) Act 1999 as amended (GST Act) or any replacement or other relevant legislation and regulations.
Updated as of June 2026
