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FAQ aboutCOVID-19

COVID-19Serviced offices

I’m interested in your offices but can’t not inspect at this time. What should I do?

If you are unable to physically inspect our offices, get in touch with us today and we can arrange a video tour with one of our friendly Consultants. The Consultant will be able to take you through a walk of the office and answer any questions you have. Whatever platform your prefer – Facetime, WhatsApp, Zoom, Skype, Google Hangout – we can cater to you.

Book a video tour today.


Will mail services continue during the COVID-19 isolation period?

As long as Australia Post and courier services are delivering mail, we will be able to accept and handle mail as per your instructions.


How will telephone answering services continue during the COVID-19 isolation period?

APSO will continue to answer phone calls for all telephone answering clients as usual. In the event of a forced shutdown, APSO will continue to provide this service remotely.


Are all APSO locations still open during this uncertain time?

In light of the changes that we are seeing across Australia in response to COVID-19, we want to reassure you that APSO is still fully operational.

The health and wellbeing of our clients and staff are of the upmost importance. We are taking extra precautions, following guidance from the Department of Health Services and Government, to ensure our staff and clients stay safe and healthy.

We are treating the current situation seriously while simultaneously ensuring the continuity of services to our clients and partners.

COVID-safe workspaces

APSO have been working hard to provide a safe environment for our clients to return to work. We are going above and beyond the recommended sanitations standards and have plenty of space to adhere to social distancing regulations.